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DANA deposit and withdrawal

DANA is one of Indonesia's leading digital wallets and the fastest payment option on slotri. To deposit via DANA, navigate to the Deposit page, select DANA, enter your desired amount (most users deposit between 50,000 and our welcome offer), and confirm. Your DANA app opens automatically; approve the payment with your PIN or biometric verification. The funds arrive in your slotri account within subject to verification. DANA also supports withdrawal: request a payout on the Withdrawal page, confirm your DANA number, and the funds return within subject to verification on average. DANA carries no transaction fee from slotri; your DANA provider may apply standard account fees. Many new users prefer DANA for its speed and ease — no account linking required if you already have a DANA wallet. Maximum withdrawal requests per day are 5; total monthly DANA withdrawal limits depend on your account tier (verify in Account Settings).

OVO and GoPay usage

OVO and GoPay are wallet services widely used across Indonesia, and slotri supports both for deposit and withdrawal. To deposit, select your wallet on the Deposit page, enter the amount, and approve via your app. Deposits typically complete in subject to verification. Withdrawal requests process to the same OVO or GoPay number within subject to verification. Both services require standard KYC — your phone number must match your account email or ID document. If you have not yet linked a wallet to slotri, you will be prompted to do so during your first transaction; this takes subject to verification and requires your phone number and a one-time PIN from your wallet. OVO and GoPay do not charge platform fees on slotri transactions, though your wallet provider may. Account limits for OVO and GoPay withdrawals are typically our welcome offer per month for standard members; higher tiers unlock larger limits. Check your Account Tier page to view your current limits.

BCA, Mandiri, BRI, BNI virtual account

Bank virtual accounts (VA) provide an alternative deposit method via traditional Indonesian banks — BCA, Mandiri, BRI, and BNI. To use a bank VA, navigate to Deposit, select "Bank Transfer," and choose your bank. We generate a unique VA number; transfer any amount from your bank account to that number using your bank's app or ATM. Deposits via bank transfer confirm within subject to verification (some banks process within subject to verification during business hours). To withdraw back to your bank account, request a withdrawal on our Withdrawal page and confirm your bank name and account number. Funds return to your account within 24–48 business hours (banks process withdrawals in batches overnight). Bank VAs are ideal for larger deposits and withdrawals since many banks impose daily transfer limits that are higher than wallet limits. There is no transaction fee from slotri; your bank may charge a standard transfer fee. Bank transfers require full KYC and your account email to match your bank records; verify this before your first bank transaction.

Fees, limits and verification

slotri does not charge deposit or withdrawal fees. Your payment provider (DANA, OVO, GoPay, bank) may apply standard account fees — check your provider's terms. account preferences on slotri range from our welcome offer (minimum) to our welcome offer per transaction; daily deposit totals are typically our welcome offer for standard members and our welcome offer for VIP members. Withdrawal requests require account verification (KYC) and are subject to similar limits; verify your current tier in Account Settings. All withdrawals are reviewed for security and may be held for 24–48 hours if suspicious activity is detected. Standard withdrawals process within the windows listed for each payment method (subject to verification for wallets, 24–48 hours for bank transfers). KYC verification is required before your first withdrawal and involves uploading a government ID (passport, KTP, or driving license). Upload is done via the Account menu; verification completes within subject to verification in most cases. Account limits reset monthly; carry-over balances may apply for VIP members — contact support for your account's specific policy.

Resolving a stalled transaction

If a deposit does not appear in your slotri account within the expected window, do not retry the transaction immediately. First, check your payment provider's transaction history (in your DANA, OVO, GoPay, or bank app) to confirm the payment was approved and debited. If the provider shows the payment as approved but slotri has not credited you, contact support via email with your transaction ID (from your provider), the payment date and time, and the amount. Include a screenshot of the provider's confirmation; our team investigates within 4 hours on weekdays and credits stalled deposits manually once verified. For withdrawal delays — if your request is under review longer than the listed window (e.g., a DANA withdrawal not completed after subject to verification) — check that your withdrawal was submitted successfully (confirmation email from slotri). If confirmed, wait an additional subject to verification and check your payment app; high-volume periods occasionally cause processing delays. If a withdrawal remains pending after 1 hour, email support with your withdrawal ID, the date and time, and the payment method. We escalate urgent withdrawal cases and prioritize resolution within 2 hours during business hours. Disputed transactions are rare but are investigated with your payment provider within 24–48 hours; retain all correspondence with slotri and your provider for documentation.